Privacy Policy

INTRODUCTION

Welcome to the Meuve Inc Privacy Policy. At Meuve, we are dedicated to respecting your privacy and handling your personal information in a secure and responsible manner.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our app Meuve, use our services, or interact with us in other ways. Please review our privacy practices and contact us if you have any questions. By visiting our application or using our services, you accept the terms of this Privacy Policy.

We may amend this Privacy Policy from time to time, so please check back here for updates. Your continued use of our application and services after we post such changes signifies that you accept the amended Privacy Policy.

Thank you for entrusting Meuve Inc with your personal information.

By using the services, you acknowledge that you have read and understood the privacy policy, and that we will collect, use, and share your information as set forth below.

 

SCOPE:

This privacy policy outlines how we treat information submitted or collected on the sites and applications where this policy is displayed, whether on our digital properties or on third-party sites or platforms. We adhere to this privacy policy in accordance with the prevailing law in the jurisdictions where we operate.

 

Please be aware that if you give us information on a third-party website or platform (such through one of our applications), the third-party website or platform may collect the information independently. This privacy policy applies to the information we collect, and the third-party site or platform's privacy standards apply to the information they collect. Your privacy preferences on the third-party website or platform won't affect how we utilize the data we've directly acquired through our applications.

 

Additionally, please be aware that our application may contain connections to external websites that are not under our ownership or control, and that we have no control over their privacy policies. We urge you to read the privacy policies of other websites that could collect your personal information and to exercise caution when leaving our sites or applications.

 

COLLECTION AND USE OF PERSONAL INFORMATION:

When you interact with Meuve, we may collect the following type of personal information from you:

Contact Information:

This includes your first and last name, email address, postal address, and phone number.

Authentication Information: Details necessary for your account login, such as your password.

Payment Information: Information required to process payments, which may include your billing address and payment history. This also encompasses details related to gift cards you have redeemed.

Additional Identifiers: Depending on your interaction with our services, we may collect other identifiers you voluntarily provide to us.

Demographic Information: For users subscribing to specific plans, such as ad-supported subscriptions, we may collect demographic details such as gender and date of birth.

Usage Information: Usage, viewing, technical, and device data, such as your IP address, browser type, and unique device identifier, are all collected when you use our application, open emails from us, use our applications on other websites or platforms, connect to our wireless Internet access services, and use other comparable technologies.

Location: Where we are legally allowed to process it, location data, such as the exact or approximate location data supplied by a mobile device or other device interacting with one of our applications, or physical properties (including through beacon technologies), or linked to your IP address or other online or device identifier.

 

Device and network information: Device IDs or other distinctive identifiers, such as those for your router and other network devices; devices that can stream Meuve on your network.

IP addresses (which can be used to determine your device's general location, including your city, state/province, and postal code); device and software characteristics (like type and configuration); referrer URLs as a referring source; log information from standard web browsers and mobile apps; and connection details (like Wi-Fi or cellular).

 

HOW WE COLLECT YOUR INFORMATION

 

WHEN YOU UTILIZE OUR SERVICE, AUTOMATICALLY: In conjunction with your use of the service, we automatically gather the following kinds of personal information: communications, device and network information, use information, advertising information, and information about your Meuve account or profile.

STRAIGHT FROM THE SOURCE: You may give (and we will collect) the following categories of personal information when you register with the Meuve service, update your Meuve account or profile, communicate with us, or answer our surveys: personal information, payment information, Meuve account/profile information, and communications.

FROM PARTNERS WHOSE SERVICES YOU UTILIZE: We might gather personal data about you from third parties whose services you use to access, pay for, or engage with Meuve: payment and personal information, usage data, device and network information, and personal details. Depending on the Third Party's characteristics and the nature of your relationship with them, different categories of personal information may be provided to us by third parties.

The following information may be provided by a third party to us: payment details (such as related pre-paid promotions and billing information) if they are helping with billing or collecting payment for the Meuve service; personal details (like your email address), device and network information (like IP addresses, device IDs, or other unique identifiers), or other personal information in order to activate the Meuve service, or present Meuve content to you through portions of the Third Party's user interface.

 

SERVICE PROVIDERS: Suppliers, contractors, and agents who gather or give Meuve personal data in connection with services they carry out on our behalf are referred to as "Service Providers." This may involve Service Providers like those who: supply us with information to secure our systems, stop fraud, and help us safeguard the security of Meuve and our users; assist us in determining a general geographic location based on your IP address in order to customize our service and for other uses consistent with this Privacy Statement.

Give us payment processing services, including information about payments or balances, or modifications to such data.

We collect this information when you create an account with us, use our services, make purchases, or otherwise interact with our application.

 

USE OF INFORMATION COLLECTED :

To provide service, including all features and functionalities and apps, user interfaces, and Meuve-related content and software. this includes tailored recommendations for Meuve content that we believe will be of interest to you. This may also include personalizing the service's features and functionalities (for example, how recommendations are presented to you), as well as localizing Meuve content relevant to your location in accordance with our content partners' license terms. we use the following types of personal information for this purpose: personal details, Meuve account/profile information, usage information, device and network information, and communications.

To conduct research, analyze, and improve our services, such as analyzing and understanding our audience in order to improve Meuve's content selection and service delivery.

In order to manage our business, we need to process payments and send you transactional communications including confirmations of subscription start dates or updates about account changes and identify your internet service provider in order to help with network troubleshooting, answer your questions and requests, and help you with routine tasks like changing your password.

Additionally, we might utilize data gathered from you or from connected devices to:

 

  • To give you the experiences, and services you ask for, see, interact with, or buy.

  • Interact with you on your account or our transactions, give you information, or ask for your input on features we've added to our applications or policy changes.

  • Provide you with discounts and offers on our and services as well as those of third parties.

  • Customize experiences and content.

  • Depending on your usage of our application as well as those of third parties, show you relevant advertisements.

  • Operate, comprehend, develop, or enhance our application, services, and business practices, including through the use of analytics and guest survey research tools.

    and;

  • Identify, look into, and stop any activity that might be fraudulent, unlawful, violate our policies, or constitute a safety risk.

 

HOW WE MANAGE YOUR INFORMATION

 

At Meuve, we may share your personal information with third parties in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our application, conducting our business, or providing services to you. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Compliance and Protection: We may disclose your information if we believe that disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to court orders, subpoenas, or other legal processes.

Business Transfers: In the event of a merger, acquisition, reorganization, sale of company assets, or transition of service to another provider, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our application of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

  1. Aggregated or De-Identified Information: We may share aggregated or de- identified information (which cannot reasonably be used to identify you) with third parties for research, marketing, analytics, and other purposes.

  2. With Your Consent: We may also share your information with third parties when we have obtained your explicit consent to do so.

When we share your personal information with third parties in connection with a business sale, to enforce our Terms of Use or rules, to ensure the safety and security of our guests and third parties, to protect our rights and property, as well as the rights and property of our guests and third parties, to comply with legal process, or in other cases where we believe in good faith that disclosure is required by law.

Please note that these third parties are bound by confidentiality agreements and other legal obligations to protect your personal information in a manner consistent with this Privacy Policy and applicable laws.

These terms provide a clear outline of how and under what circumstances personal information may be shared with third parties, ensuring transparency and accountability in accordance with privacy regulations.

 

YOUR RIGHTS AND CONTROLS:

We respect your rights regarding your personal information. Depending on the jurisdiction, you may have the following rights:

  1. Access: You have the right to request access to the personal information we hold about you and receive a copy of that information. You can usually access and update your personal information directly through your account settings.

  2. Rectification: You have the right to request that we correct any inaccuracies in your personal information or complete any incomplete information.

  3. Erasure: You have the right to request the deletion of your personal information, under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected, or you withdraw your consent where applicable.

     

  4. Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions, such as when you contest the accuracy of the information or the processing is unlawful.

  5. Objection: You have the right to object to the processing of your personal information, under certain conditions, such as for direct marketing purposes or where the processing is based on legitimate interests.

  6. Data Portability: Where applicable, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit those data to another data controller.

  7. Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy. We may need to verify your identity before processing your request, which may require us to request additional information from you.

Please be aware that if you do not allow us to gather personal information from you, we may be unable to provide you with certain experiences, goods, and services, and certain of our services may fail to take into account your interests and preferences. If the collection of personal information is required, we will make this apparent at the time of collection so that you may make an educated decision about whether to participate.

 

DATA SECURITY

At Meuve, we employ reasonable administrative, logical, physical, and managerial safeguards to protect your personal information against loss, theft, and unauthorized access, use, and alteration. These safeguards are intended to ensure a degree of security commensurate with the risks of processing your personal information.

These measures include but are not limited to:

 

  1. Encryption: We use encryption techniques to safeguard your personal information transmitted between your device and our systems.

  2. Access Controls: Access to your personal information is restricted to authorized personnel who have a legitimate need to access that information for the purposes outlined in this Privacy Policy.

  3. Data Minimization: We only collect and retain personal information that is necessary for the purposes for which it was collected.

  4. Regular Audits and Monitoring: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.

  5. Integrity and Accuracy: We take reasonable steps to ensure that the personal information we collect is accurate, complete, and up to date. You can help us maintain the accuracy of your information by keeping your account information current.

  6. Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need to retain your information, we will securely delete or anonymize it.

Despite our efforts to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please notify us immediately using the contact details provided at the end of this Privacy Policy.

 

DATA TRANSFER & STORAGE

Wherever we transmit, store, or handle your personal information, we shall take reasonable precautions to protect its privacy. These measures may involve applying standard contractual provisions where permitted by law, gaining your approval, or using other legitimate methods of exchanging personal information.

 

THIRD PARTY WEBSITES & APPLICATIONS

Our website and services may contain links to other websites, platforms, or applications that are not operated by Meuve. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

 

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites, platforms, or services.

However, Meuve takes your privacy seriously and seeks to work with trusted partners who also prioritize the protection of your personal information. Nevertheless, we encourage you to exercise caution and review the privacy policies of these third-party sites, platforms, or services before providing any personal information or engaging with them.

 

COOKIES

Like many websites, Meuve uses cookies and similar technologies to enhance your user experience, personalize content and advertisements, provide social media features, and analyze our website traffic.

Cookies are small text files placed on your device when you visit a website. They can store information about your activities and preferences, such as login credentials, language preferences, and browsing history. This allows websites to recognize your device and remember certain information about you.

Types of Cookies We Use:

Essential Cookies: These cookies are necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Performance and Analytics Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you encounter any errors. These cookies help us improve the performance of our website and provide a better user experience.

 

  1. Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

  2. Advertising/Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Managing Cookies:

You have the right to choose whether or not to accept cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Third-Party Cookies:

Third-party services, such as analytics providers and advertisers, may also use cookies to collect information about your online activities across different websites. We do not control these third-party cookies and recommend checking the privacy policies of these services for more information about their practices.

By using our application, you consent to the use of cookies as described in this Privacy Policy.

 

CHANGES TO PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

By continuing to access or use our website or services after those changes become effective, you acknowledge and agree to be bound by the revised Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.